Terms of service

These general terms and conditions of sale define the contractual relationship between: Michèle's Chleiderstübli and any natural person making a purchase on the website, hereinafter referred to as the “Customer”.

By placing your order on the website www.sparkleboutique.ch you are accepting these Terms and Conditions.

1. Prices and Delivery

Prices on the website are shown in Swiss Francs (CHF) excluding shipping costs. Sparkle reserves the right to modify its prices at any time.

Shipping Worldwide, shipping prices vary and excludes duty, import, export, taxes and/or additional charges which differ from country to country. These must be paid directly by the customer. Note that we have no control over these charges and cannot predict their amount. Please contact the local authorities for further information. Customers are informed of the applicable delivery charges of each country, whenever an item is added and at the time of the final validation of their order.

2. Delivery Dates

We will aim to ship your orders in the shortest possible time, after your
order has been accepted by us to the postal address you have given in your order. In general, shipping/delivery timing varies..

3. RETURNS & REFUND

No Returns or Refund is possible as it is Second Hand. 

4. Customer Account and Data Protection

All customer details will stay confidential. Gathered data will only be used to handle and process the order, for communication with the customer and for business planning and evaluation. Each customer has the opportunity to open a customer account where the order data can be viewed as well as the order history after entering the personal access data. Your data is kept in confidence and not handed out to a third party.

5. Payment Conditions

Pay for your products purchases using Credit Cards/Debit Cards. We also accept PayPal in order to ensure a high level of security for customers and to facilitate their payments. For Swiss customers we also offer advance payment.